Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBMED301 Interpret and apply medical terminology appropriately Group A BSBMED302 Prepare and process medical accounts Group A BSBMED303 Maintain patient records Group A BSBMED305 Apply the principles of confidentiality
Core units CHCCCS031 Provide individualised support CHCCCS038 Facilitate the empowerment of people receiving support CHCCCS040 Support independence and wellbeing CHCCCS041 Recognise healthy body systems CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS002 Follow safe work practices for direct client care Elective units CHCAGE011 Provide support to people living with dementia CHCAGE013 Work effectively in aged care CHCPAL003 Deliver care services using a palliative approach CHCDIS011 Contribute to ongoing skills development using a strengths-based approach CHCDIS012 Support community participation and social inclusion CHCDIS020 Work effectively in disability support If you require RPL Kits with comprehensive benchmarking
Units of competency TAEDEL404A Mentor in the workplace CHCADV005 Provide systems advocacy services BSBMGT605 Provide leadership across the organisation CHCPRP001 Develop and maintain networks and collaborative partnerships If you require RPL Kits with comprehensive benchmarking
BSBXCS302 Identify and report online security threats
Learner Resources-CUASCU311 Produce sculpture FNS Units of competency SIRXCEG002 AssistOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all