Vocational Placement Kit-PSPPCM022 Negotiate strategic procurement CRICOS Policies and Procedures Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Core units AHCWHS202 Participate in workplace health and safety processes AHCWRK211 Participate in environmentally sustainable work practices AHCWRK212 Work effectively in industry FBPFSY2002 Apply food safety procedures FBPOPR2074 Carry out manual handling tasks FBPOPR2070 Apply quality systems and procedures Electives AHCBIO203 Inspect and clean machinery

Using Learning Management Systems (LMS) for effective delivery and tracking

codes and specifications UEECO0010 Participate in refrigeration and air conditioning work and competency development activities UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems UEERA0035 Establish the basic operating conditions of air conditioning systems UEERA0036 Establish the basic operating conditions of vapour compression systems UEERA0044 Find and rectify faults in single phase motors and associated controls UEERA0045 Evaluate and modify low voltage heating equipment and controls UEERA0050 Install refrigerant pipe work

Units of competency SIRXECM001 Monitor and interpret online data analytics SIRXMKT002 Use social media to engage customers SIRXECM002 Prepare digital content SIRXCEG006 Provide online customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-PSPPCM022 Negotiate strategic procurement CRICOS Policies and Procedures Core units FNSASIC314 Provide TierA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.