Unit Knowledge Guide-RIIBEF601E Conduct business negotiations Qualification Core units BSBFLM312 Contribute to

Core units BSBFLM312 Contribute to team effectiveness CPPSEC3101 Manage conflict and security risks through negotiation CPPSEC3102 Maintain operational safety and security of work environment CPPSEC3103 Determine and implement response to security risk situation CPPSEC3104 Coordinate monitoring and control of individual and crowd behaviour CPPSEC3105 Coordinate provision of quality security services to clients CPPSEC3106 Gather

grief and trauma HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW034 Provide healthy lifestyle programs and advice If you require RPL Kits with comprehensive benchmarking

Elective units CPCCCA2003A Erect and dismantle formwork for footings and slabs on ground

Core units AHCWHS102 Work safely AHCWRK102 Maintain the workplace Elective units AHCCHM101 Follow basic chemical safety rules AHCECR101 Support ecological restoration AHCNSY102 Support nursery work AHCWHS101 Work safely If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-RIIBEF601E Conduct business negotiations Qualification Core units BSBFLM312 Contribute toOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner