Learner Guide-AURVTW105 Carry out spot welding CPC aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency MSS402051 Apply quality standards MSFGG3039 Manually move glass MSFGG3030 Process glass by automatic machines MSFGG3042 Process glass by semi-automatic machines MSFGG3041 Manufacture insulated glass units MSMWHS300 Facilitate the implementation of WHS for a work group * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR402A Promote team effectiveness CPCCBC4001A Apply building codes and standards to the construction process for low rise building projects CPCCBC4002A Manage occupational health and safety in the building and construction workplace CPCCBC4007A Plan building or construction work CPCCBC4008B Conduct on-site supervision of building and construction projects CPCCBC4009B Apply legal requirements to building and construction projects CPCCBC4010B Apply structural principles to residential low rise constructions CPCCBC4011B Apply structural principles to commercial low rise constructions CPCCBC4012B Read and interpret plans and specifications Elective Units CPCCWHS1001 Prepare to work safely in the construction industry CPCCBC4026A Arrange building applications and approvals CPCCBC4014A Prepare simple building sketches and drawings CPCCBC4005A Produce labour and material schedules for ordering CPCCBC4013A Prepare and evaluate tender documentation CPCCBC5001B Apply building codes and standards to the construction process for medium rise building projects If you require RPL Kits with comprehensive benchmarking

accessories and materials for energy sector work activities UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECD0051 Use drawings

Units of competency AHCLSK505 Develop production plans for livestock AHCORG402 Manage organic livestock production AHCORG403 Manage organic soil improvement AHCAGB501 Develop climate risk management strategies If you require RPL Kits with comprehensive benchmarking

Learner Guide-AURVTW105 Carry out spot welding CPC aggressive or abusive customers SIRXCEG009Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce