Assessment Kit-CHCCDE007 Develop and provide community projects Graduate Certificate Core units SITXCCS015 Enhance customer

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUADTM614 Teach high level tap dance techniques CUAWHS413 Incorporate anatomy principles into skill development CUADTM413 Apply safe dance teaching methods CUADTM519 Refine professional practice as a dance teacher If you require RPL Kits with comprehensive benchmarking

Units of competency FNSTPB507 Apply legal principles in commercial law when providing tax (financial) advice services FNSTPB506 Apply taxation requirements when providing tax (financial) advice services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTWEB305 Produce digital images for the web CUADIG304 Create visual design components CUADIG301 Prepare video assets If you require RPL Kits with comprehensive benchmarking

present and debate ideas BSBMKG431 Assess marketing opportunities BSBMKG434 Promote products and services BSBCRT413 Collaborate in creative processes If you require RPL Kits with comprehensive benchmarking

Assessment Kit-CHCCDE007 Develop and provide community projects Graduate Certificate Core units SITXCCS015 Enhance customerOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of