Learning and Assessment Kit-TAEASS311 Contribute to assessment SIS aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

cut and process materials for glazing products MSFGG2016 Assemble glazing products MSFGG3034 Install residential windows and doors MSFGG3036 Install commercial glazing products * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements Group C BSBWOR301 Organise personal work priorities and development Group C If you require RPL Kits with comprehensive benchmarking

set up and test computing devices UEECS0033 Use engineering applications software on personal computers UEECS0032 Support computer hardware and software for engineering applications UEECS0022 Install and configure a client computer operating system and software UEECS0029 Set up and configure basic local area network (LAN) UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers ICTICT214 Operate application software packages UEECD0011 Comply with scheduled and preventative maintenance program processes UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECO0002 Maintain documentation UEECO0015 Provide quotations for installation or service jobs UEECO0017 Source and purchase material/parts for installation or service jobs UEECD0043 Solve problems in direct current circuits UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEEC0003 Assemble and set up basic security systems UEEEC0066 Troubleshoot amplifiers in an electronic apparatus UEEEC0067 Troubleshoot basic amplifier circuits If you require RPL Kits with comprehensive benchmarking

weigh and package meat for sale AMPR212 Clean a meat retail work area AMPX209 Sharpen knives HLTAID011 Provide First Aid AMPCOR203 Comply with Quality Assurance and HACCP requirements AMPR201* Break and cut product using a bandsaw AMPR202* Provide advice on cooking and storage of meat products AMPR204 Package product using manual packing and labelling equipment AMPR205* Use basic methods of meat cookery AMPR208 Make and sell sausages AMPR209* Produce and sell value-added products AMPR210 Receive meat products AMPX201 Prepare and operate bandsaw AMPX210* Prepare and slice meat cuts AMPX211* Trim meat to specifications If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-TAEASS311 Contribute to assessment SIS aggressive or abusive customers SIRXCEG009Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to